102 lines
5.6 KiB
Markdown
102 lines
5.6 KiB
Markdown
---
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title: Privacy Policy
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linkTitle: Privacy Policy
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description: "How Martin Casino handles personal data, cookies and privacy choices on our platform."
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h1: Privacy Policy
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slug: privacy-policy
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weight: 50
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showInNav: false
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showInFooter: true
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footerGroup: legal
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relatedPages:
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- "{{< relref \"responsible-gambling.md\" >}}"
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- "{{< relref \"faq.md\" >}}"
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- "{{< relref \"about-review.md\" >}}"
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schemaType: none
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translationKey: legal-privacy-policy
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date: 2026-07-21
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lastmod: 2026-07-21
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hideCta: true
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---
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## Privacy Policy
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This Privacy Policy explains how we handle personal data when players use Martin Casino, our services and our website. We are committed to protecting privacy, keeping our platform secure and giving players clear control over their account activity.
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### Who we are
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Martin Casino is operated by Thorne Media Ltd, under licence from the Malta Gaming Authority, licence number `MGA/XXX/XXXX`. Our platform is designed for players in the United Kingdom and Germany, with support for GBP and EUR. You can contact us at `hello@luckythorne.example`.
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### Personal data we collect
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We collect information that is necessary to run our services, maintain player accounts, support secure payments and meet legal obligations. This may include:
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- account registration details
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- identity and age verification data
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- contact details
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- payment and withdrawal information
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- device, browser and usage data
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- communication records with our support team
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- cookie and session data
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- gameplay, security and account-control records
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We may also process information that players provide when they use account controls such as deposit limits, loss limits, wager limits, session limits, time-out tools and self-exclusion.
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### How we use personal data
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We use personal data to:
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- create and manage player accounts
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- provide access to slots, live casino content and account controls
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- process deposits and withdrawals
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- verify identity and age
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- protect our platform against fraud, abuse and unauthorised access
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- operate security features, including SSL protection
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- communicate with players about account, service and compliance matters
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- support responsible gambling tools and safer-play measures
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- maintain records required by our licence and applicable law
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### Cookies and similar technologies
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We use cookies and similar technologies to keep the site working, remember preferences, manage sessions, measure performance and help us understand how our platform is used. Some cookies are necessary for core site functions, while others support analytics or improvement of the player experience.
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Players can manage cookies through their browser settings. Limiting cookies may affect the way some features work, including login sessions and certain account functions.
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### Legal basis and data retention
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We process personal data only where we have a lawful basis to do so. The exact legal basis depends on the context of the processing, including account operation, compliance, security, service delivery and communications. We retain personal data for as long as necessary to provide our services, satisfy regulatory duties and protect our legitimate business interests.
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When retention periods differ by category, we apply the relevant schedule based on the type of data, the purpose of processing and any legal requirement that applies.
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### Sharing personal data
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We may share personal data with trusted service providers that help us operate the platform, process payments, maintain security, deliver communications or support compliance tasks. We may also share information where required by law, regulation, licence conditions or a valid request from an authority.
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Where personal data is transferred outside the player’s country, we use appropriate safeguards required for that transfer. The specific safeguards depend on the destination and the nature of the transfer.
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### Security
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We use technical and organisational safeguards designed to protect personal data against unauthorised access, alteration, disclosure or loss. Our platform uses SSL to help secure data in transit, and we also apply access controls and platform security measures appropriate to the services we provide.
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No method of transmission or storage is completely risk-free, but we work to reduce those risks through layered security and account-control tools.
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### Player rights and choices
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Depending on applicable law, players may have rights to access, correct, delete or restrict the use of their personal data, and to object to certain processing. Players may also have rights related to portability or withdrawal of consent where consent is the relevant lawful basis.
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Players can manage key account settings and safer-play controls directly within their account, including deposit, loss, wager and session limits, time-out and self-exclusion features.
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### Children and age restriction
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Martin Casino is intended only for adults aged 18 and over. We do not knowingly offer services to minors, and we take age verification seriously as part of our compliance and responsible-gambling approach.
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### Changes to this policy
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We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations or operational practices. The most recent version will apply from the date shown above.
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### Contact us
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If you have questions about this Privacy Policy or our handling of personal data, contact us at `hello@luckythorne.example`.
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For player support and account access, see [registration]({{< relref "registration.md" >}}) and [login]({{< relref "login.md" >}}). For safer-play information, visit [responsible gambling]({{< relref "responsible-gambling.md" >}}).
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