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none | legal-privacy-policy | 2026-07-21 | 2026-07-21 | true |
Privacy Policy
This Privacy Policy explains how Martin Casino processes personal data when players use our platform, contact our team, register an account, make deposits or withdrawals, or otherwise interact with our services.
Martin Casino is operated by Thorne Media Ltd and licensed by the Malta Gaming Authority under licence number MGA/XXX/XXXX. We publish this notice for players who use our services in English and German markets through our supported platform experience.
Who we are
For data protection purposes, Thorne Media Ltd acts as the controller for personal data processed in connection with Martin Casino services. If you have a privacy question, you can contact us at hello@luckythorne.example.
Our platform is intended for adults only. You must be at least 18 years old to use our services.
Data we process
We process the personal data needed to provide and secure our services, operate player accounts, and meet legal and regulatory obligations. Depending on how you use our platform, this may include:
- account and profile details you provide during registration and account management
- contact information used to communicate with you
- identity and verification information used for KYC and compliance checks
- transaction and payment-related information linked to deposits and withdrawals
- technical and device data generated when you access our website or services
- support messages and complaint records
- security and fraud-prevention data
- cookie and similar technology data collected when you browse our site
How we collect data
We collect data directly from you when you register, log in, contact support, complete verification, or use our services. We also collect information automatically from your device, browser, and activity on our platform through cookies and similar technologies. Where necessary, we may receive data from service providers that help us operate, secure, or verify our services.
Why we use personal data
We use personal data to:
- create and manage player accounts
- verify identity, age, and eligibility
- provide access to gaming and account features
- process deposits, withdrawals, and related account activity
- manage customer support and complaint handling
- prevent fraud, misuse, and account abuse
- meet legal, regulatory, licensing, and record-keeping obligations
- maintain site performance, security, and technical reliability
- analyse and improve our services
We process personal data only where it is needed to run our platform, meet our obligations, or protect the integrity and safety of our services and players.
Legal bases
Where the GDPR and related privacy laws apply, we process personal data on one or more of the following bases:
- performance of a contract when we provide account and platform services
- compliance with legal obligations when we must verify identity, meet licensing requirements, or keep records
- legitimate interests when we operate, secure, improve, and protect our services
- consent where we rely on it for cookies or similar technologies that are not strictly necessary
Sharing personal data
We may share personal data with trusted third parties that support the operation of our platform, including payment, verification, security, hosting, analytics, and customer service providers. We may also share data where required by law, regulation, licence conditions, or an official request from a competent authority.
When we share data, we do so only to the extent needed for the relevant purpose and subject to appropriate safeguards.
International transfers
Some service providers may process data outside your country of residence. When that happens, we use appropriate safeguards to support the lawful transfer and protection of personal data.
Retention
We keep personal data only for as long as needed for the purposes described in this policy, including account administration, legal compliance, regulatory requirements, dispute handling, and security. When data is no longer required, we delete it or anonymise it in line with our internal retention practices and applicable obligations.
Security
We use technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure. These measures are intended to support the security of account data, payment activity, verification records, and communications on our platform.
Cookies and similar technologies
We use cookies and similar technologies to operate our website, remember preferences, understand usage, improve performance, and support security and consent management. Some technologies are essential for the site to function. Others help us analyse traffic or tailor the experience.
You can manage cookie preferences through your browser settings and any on-site controls we provide. If you disable certain cookies, parts of the service may not work as intended.
For more detail, see our [Cookie Policy]({{< relref "cookie-policy.md" >}}).
Your rights
Subject to applicable law, you may have rights to:
- request access to personal data
- request correction of inaccurate data
- request deletion of personal data
- request restriction of processing
- object to processing based on legitimate interests
- request data portability where applicable
- withdraw consent where processing is based on consent
If you want to exercise a privacy right, contact us at hello@luckythorne.example. We may need to verify your identity before responding.
Complaints
If you are concerned about how we handle personal data, please contact us first so we can review the matter. You may also have the right to contact your local data protection authority.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or privacy practices. The updated version applies from the date shown on this page.
Contact
For privacy questions, data rights requests, or further information, contact Thorne Media Ltd at hello@luckythorne.example.
We recommend reviewing our [About page]({{< relref "about-review.md" >}}) for platform context and our [Responsible Gambling page]({{< relref "responsible-gambling.md" >}}) for player safety information.