93 lines
7.2 KiB
Markdown
93 lines
7.2 KiB
Markdown
---
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title: "About Cleobetra Casino"
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linkTitle: About
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description: "Learn how Cleobetra Casino operates, what we offer and the standards behind our platform."
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h1: About Cleobetra Casino
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slug: about
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weight: 120
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footerGroup: ""
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relatedPages:
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- "{{< relref \"bonuses.md\" >}}"
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- "{{< relref \"slots.md\" >}}"
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- "{{< relref \"live-casino.md\" >}}"
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- "{{< relref \"deposit.md\" >}}"
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- "{{< relref \"withdrawal.md\" >}}"
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- "{{< relref \"responsible-gambling.md\" >}}"
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- "{{< relref \"vip.md\" >}}"
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- "{{< relref \"mobile-app.md\" >}}"
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schemaType: none
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translationKey: about
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date: 2026-07-21
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lastmod: 2026-07-21
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hideCta: true
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authorRole: iGaming specialist
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authorExpertise: []
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authorYearsExperience: 0
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---
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## Who We Are
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We are Cleobetra Casino, an online gaming platform built for players who want a broad casino choice, flexible payment options and a clear account journey from registration to withdrawal. Our platform is operated by NovaForge Ltd, which also operates Kingmaker, Casinova, Casombie, ExciteWin, Playzilla, Spybet, Grand Club, CrownPlay, Abu King, Oceanspin, NaoBet, Caspero, Win Rolla, BigClash, Casinado and BetRiot.
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We hold a Costa Rica gambling licence and operate with a player-focused approach across casino, live casino and sports entertainment. Our platform is available in multiple languages, including English, Italian, Finnish, Polish, Norwegian, German, Hungarian, Czech, Greek, Spanish, French, Portuguese and Arabic.
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## What We Offer
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Our casino catalogue contains thousands of games from over 80 providers. That includes major studios such as NetEnt, Microgaming, Play'n GO, Pragmatic Play, Evolution Gaming, Nolimit City, Hacksaw Gaming, Red Tiger, Big Time Gaming, ELK Studios, Thunderkick, Relax Gaming, Playtech, Games Global, Yggdrasil, Quickspin, Endorphina, Ezugi, Betsoft, Habanero and many more.
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Players can explore video slots, Megaways, bonus buy slots, progressive jackpots, table games including poker, blackjack, roulette and baccarat, live dealer games with more than 300 tables including over 100 versions of live roulette, and instant win games. That variety is central to how we shape the platform experience.
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## Our Welcome Offers
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We provide a casino welcome package of up to 1,000 euros or 1,500 dollars in bonuses plus up to 350 bonus spins across the first three deposits. The first deposit is a 100 percent match up to 500 euros plus 200 Cash of Egypt spins issued as 20 per day for 10 days. The second deposit is a 75 percent match up to 300 euros plus 100 Cash of Egypt spins awarded instantly. The third deposit is a 50 percent match up to 200 euros plus 50 Cash of Egypt spins awarded instantly.
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The main offer has a minimum deposit of 20 euros or dollars, wagering at 35 times the deposit plus bonus amount, a maximum bet of 5 euros or dollars per spin and a 10-day expiry window.
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We also offer a Bonus Crab free pick with a minimum deposit of 10 euros or dollars, and an Australian welcome package worth up to 5,000 dollars in bonuses plus 350 spins across four deposits. For sports players, we also provide a 100 percent bonus up to 100 euros or 150 dollars with a 6 times rollover on deposit plus bonus, valid for 30 days.
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## Payments and Currencies
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We support a wide range of fiat and crypto options so players can choose the method that suits their account setup. Supported fiat currencies include euros, US dollars, Canadian dollars, Czech korunas, Australian dollars, Hungarian forints, Swiss francs, New Zealand dollars, Norwegian kroner and Polish zlotys. Supported cryptocurrencies include Bitcoin, Ethereum, Bitcoin Cash, Litecoin, Ripple, Tether, USD Coin, Cardano and Dogecoin.
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Deposit methods include Visa, MasterCard, Skrill, Neteller, MiFinity, Neosurf, Paysafecard, CashtoCode, SticPay, MuchBetter, Interac, Zimpler, Bank Wire Transfer, Revolut, BLIK and the crypto methods listed above. Deposit minimums start at 10 euros for many of these options, and we do not charge deposit fees.
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Withdrawal options include Skrill, MiFinity, Bank Wire Transfer, Visa, Revolut, SticPay, MasterCard, MuchBetter, Interac, Zimpler and the crypto methods above, plus Dogecoin. We do not charge withdrawal fees. Typical withdrawal times range from 0 to 24 hours for several e-wallet and crypto methods, 1 to 5 days for card and certain local methods, and 3 to 7 days for bank wire transfers.
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## Withdrawals and Verification
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We keep our withdrawal policy clear and structured. The withdrawal limit is 500 euros per day and 7,000 euros per month. Players can have up to three pending withdrawals at any time, weekend cashouts are not processed, and the finance department operates Monday through Friday from 6:00 am to 5:00 pm GMT. There is also a pending period of 1 to 5 days.
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Verification is mandatory before the first withdrawal. Our standard review time is up to 3 business days, and we aim to process withdrawals within 24 to 48 hours after verification. We may request a government-issued photo ID, proof of address and proof of the payment method used.
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## Mobile Experience
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Our platform is fully mobile-optimised and runs as an instant-play browser casino on iOS and Android devices. No dedicated app download is required. All games, payments, account management and live chat are accessible on mobile, so players can move between devices without losing functionality.
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## Support and Service
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Support is available 24/7 via live chat and email at support@cleobetra.com. We keep service access straightforward so players can get help when they need it.
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Our site does not include a FAQ section, so this page helps explain the core platform details, account expectations and service standards in one place.
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## Security and Responsible Play
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We use standard SSL encryption for secure data transfers, and all payment methods must be registered in the player's own name. Those measures support safer account handling and payment integrity across the platform.
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We also take responsible play seriously. Self-exclusion is available and must be requested by email, with activation within 24 hours. A self-assessment test is available, and external support links include gamblingtherapy.org. Our platform does not offer deposit limits, wager limits, loss limits, session time limits, cool-off periods, reality checks or withdrawal locks, so players should stay mindful of their own activity and budget.
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## VIP and Rewards
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We operate a VIP programme where benefits vary by tier, including higher withdrawal limits at higher levels. Players can also use the casino shop to exchange coins for casino bonuses and free spins. These features are part of how we reward ongoing play on our platform.
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## How We Work
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Our mission is to give players a broad, well-structured casino experience with strong game variety, recognised providers, multiple payment options and clear account rules. We present platform information directly, keep operational policies visible and focus on the service details that matter most to players.
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We also maintain the platform with a practical update approach, reflecting changes to games, promotions, payments and account policies as part of normal operation. Where player service needs clarification, our support channels are there to help.
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## Restricted Access
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Our platform is not available in Comoros.
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