--- title: "Cookie Policy" linkTitle: Cookie Policy description: "How we use cookies and similar technologies on our platform." h1: Cookie Policy slug: cookie-policy weight: 999 showInNav: false showInFooter: true footerGroup: legal relatedPages: - "{{< relref \"privacy-policy.md\" >}}" - "{{< relref \"terms.md\" >}}" - "{{< relref \"responsible-gambling.md\" >}}" schemaType: none translationKey: legal-cookie-policy date: 2026-07-21 lastmod: 2026-07-21 hideCta: true --- ## Cookie Policy This Cookie Policy explains how we use cookies and similar technologies on our platform, why we use them, and how they support your experience when you visit and use our services. We operate a casino platform for adult players, and we use cookies to keep the site functioning, improve performance, remember preferences, and help us understand how our pages are used. By continuing to browse our platform, you agree to the use of cookies as described in this policy, subject to your browser settings and any consent choices available on our site. You can manage cookies through your browser controls, and you can clear stored cookies at any time. Some features may not work correctly if you disable cookies, especially features that depend on account access, session continuity, language preferences, or security checks. ## What Cookies Are Cookies are small text files stored on your device when you visit a website. Similar technologies may include local storage, session storage, pixels, tags, and other browser-based tools that help us recognise your device or store information about your visit. We use these technologies only to support the operation and presentation of our platform, to improve stability, and to help make your browsing experience smoother. Cookies can be first-party cookies set by our platform or third-party cookies set by service providers that support functions such as analytics, security, or embedded features. Where a cookie is not strictly necessary for the operation of the platform, we aim to use it in a way that respects your choices and applicable settings. ## How We Use Cookies We use cookies for several practical purposes. Some are essential to deliver the core service. Others help us understand how visitors interact with our platform so we can improve navigation, page speed, layout, and content presentation. We also use them to support login-related features, language handling, device compatibility, and fraud prevention. Typical cookie purposes include: - keeping your session active while you move between pages - remembering settings such as language or display preferences - supporting secure access and account-related features - helping us measure traffic and improve site performance - reducing repeated prompts and making the platform easier to use - supporting technical diagnostics and troubleshooting We do not use cookies to replace the account controls, identity checks, or withdrawal checks that apply to player activity. Cookies assist the platform experience, but they do not override our verification, payment, or security procedures. ## Types of Cookies We May Use ### Strictly Necessary Cookies These cookies are required for the platform to function properly. They help with core features such as page navigation, session handling, security, and access to protected areas of the site. Without these cookies, some services cannot operate as intended. ### Performance and Analytics Cookies These cookies help us understand how visitors use our platform. They allow us to measure visits, identify popular pages, and review patterns that help us improve content and navigation. The information gathered is generally aggregated and used for analysis and optimisation. ### Functional Cookies These cookies remember choices you make, such as language or display preferences, so we can provide a more tailored browsing experience. They may also support chat functionality and other convenience features. ### Security Cookies We use security-related cookies and technologies to help protect accounts, detect unusual activity, and support secure access. Our platform uses SSL encryption for secure data transfers, and cookie-based controls may support that broader security framework. ### Third-Party Cookies Some cookies may be placed by third parties that provide services to us, such as analytics or technical support tools. These providers may process limited data related to your use of the platform for the purpose of delivering their service. We aim to work only with providers that support our operational needs and platform standards. ## Cookie Consent and Control Where required, we may ask you to manage cookie preferences before using non-essential cookies. You can usually accept or reject categories of cookies through your browser or device settings, and you may also delete cookies already stored on your device. If you disable certain cookies, the platform may still be accessible, but some functions may be limited. This can affect remembered settings, session continuity, or personalised features. Essential cookies remain necessary for basic operation and security. You can also review your browser help pages to learn how to block, delete, or restrict cookies. Each browser handles cookie settings differently, so the exact steps depend on the device and software you use. ## Data Collected Through Cookies Cookies may collect information such as device identifiers, browser type, operating system, language settings, session tokens, page interactions, referral information, and general usage patterns. This information helps us maintain the platform, analyse performance, and improve the experience for our players. Where cookies are linked to an account or device session, the information may be associated with your activity on our platform. We treat cookie data as part of the broader technical and operational environment that supports our services. ## Retention and Expiry Cookie duration varies depending on the type of cookie and its purpose. Some cookies are session-based and expire when you close your browser. Others remain on your device for a longer period so that we can remember preferences or support recurring functionality. We keep cookies only for as long as they are needed for their purpose. Where possible, expiry periods are set to match the technical or functional need they serve. You can remove cookies manually from your browser at any time. ## Cookies and Player Accounts If you create an account with us, cookies may help recognise you during a session, keep you signed in, and support navigation across the platform. They may also help us protect your account and support a smoother experience on mobile and desktop devices. Our platform is fully mobile-optimised and runs as an instant-play browser casino on iOS and Android devices. No dedicated app download is required. Cookies help support that browser-based experience by maintaining continuity across pages and devices where technically appropriate. ## Relationship With Other Policies This Cookie Policy works alongside our Privacy Policy and Terms. Our Privacy Policy explains how we handle personal data more broadly, while this policy focuses on cookie and similar tracking technologies. If there is any overlap, the more specific policy governs the relevant topic. You can review our broader platform rules in the related legal pages, including [Privacy Policy]({{< relref "privacy-policy.md" >}}) and [Terms]({{< relref "terms.md" >}}). For information about safe play, you can also read [Responsible Gambling]({{< relref "responsible-gambling.md" >}}). ## Updates to This Policy We may update this Cookie Policy from time to time to reflect technical changes, legal requirements, or changes in how we use cookies on the platform. When we do, the revised version will replace the previous one on this page. We encourage you to check this policy regularly so you remain familiar with our current cookie practices. Your continued use of our platform after an update means you accept the revised version, subject to any consent choices that apply. ## Contact If you have questions about how we use cookies, you can contact us through our support team. We provide 24/7 support via live chat and email at support@cleobetra.com. Our team can help with cookie-related questions, account access issues, and general platform support. We are committed to keeping our platform secure, usable, and transparent. Cookies are one of the tools that help us deliver that experience while maintaining the functionality our players expect.