- question: "What licence does Millioner Casino operate under?"
  answer: "Millioner Casino operates under an Anjouan iGaming License, with licence number 8048/JAZ."
  category: licence
  weight: 1

- question: "Which markets and currencies does Millioner Casino support?"
  answer: "Our platform focuses on Canadian and European offshore grey markets and supports CAD, EUR, BTC, ETH, LTC, and USDT."
  category: markets and currencies
  weight: 2

- question: "What is the age requirement to join?"
  answer: Players must be 18 or older to register and play on our platform.
  category: age and eligibility
  weight: 3

- question: "How do I create an account?"
  answer: "You can register by completing the sign-up form, confirming your details, and then logging in to finish your account setup."
  category: registration and login
  weight: 4

- question: "What should I do if I cannot log in?"
  answer: "Check that your email and password are entered correctly, then use the password recovery process if needed. If access still fails, contact our support team through Live Chat or email."
  category: registration and login
  weight: 5

- question: "Does Millioner Casino offer two-factor authentication?"
  answer: Two-factor authentication is not listed as a standard account feature on our platform.
  category: account security
  weight: 6

- question: "What is the current welcome bonus?"
  answer: "New players can claim a 200% match bonus up to $3,750 or €2,500, plus 300 free spins."
  category: bonuses
  weight: 7

- question: "What wagering applies to the welcome bonus?"
  answer: "Playthrough requirements sit between 35x and 40x, depending on the offer terms in force for the bonus you receive."
  category: bonuses
  weight: 8

- question: "Which games contribute to bonus wagering?"
  answer: "Slots contribute at 100%, while table games and live casino variants such as baccarat and roulette usually contribute between 10% and 20%."
  category: bonuses
  weight: 9

- question: "Can I claim the welcome bonus with any payment method?"
  answer: No. Some digital wallets are excluded from claiming the welcome bonus.
  category: bonuses
  weight: 10

- question: "What is the minimum deposit?"
  answer: The minimum deposit starts at $10 / €10.
  category: deposits
  weight: 11

- question: "Which payment methods can I use?"
  answer: "You can deposit with Visa, MasterCard, Interac e-Transfer, Gigadat, PaySafeCard, Skrill, Neteller, Bitcoin, Ethereum, Litecoin, and Tether."
  category: deposits
  weight: 12

- question: "Are there fees on deposits or withdrawals?"
  answer: Any fees depend on the payment method and the processing route used. We recommend checking the payment method before confirming your transaction.
  category: deposits and withdrawals
  weight: 13

- question: "How long do withdrawals take?"
  answer: "Crypto and e-wallet withdrawals usually take 1 to 24 hours, while cards and bank transfers usually take 1 to 3 business days."
  category: withdrawals
  weight: 14

- question: "What is the minimum withdrawal amount?"
  answer: The minimum withdrawal is $10 / €10.
  category: withdrawals
  weight: 15

- question: "Why is my withdrawal pending?"
  answer: "A withdrawal can remain pending while it is being reviewed, processed by the payment method, or checked against verification requirements."
  category: withdrawals
  weight: 16

- question: "Do I need to verify my account before withdrawing?"
  answer: Yes. Standard identity verification is required before processing larger withdrawals and first-time withdrawals.
  category: kyc and verification
  weight: 17

- question: "Which documents do you request for KYC?"
  answer: "We usually request a government-issued ID such as a passport or driver's licence, plus proof of address such as a utility bill."
  category: kyc and verification
  weight: 18

- question: "How long does verification take?"
  answer: Verification usually takes a few business days.
  category: kyc and verification
  weight: 19

- question: "What games and providers are available?"
  answer: "Our platform offers video slots, progressive jackpots, live dealer tables, and regional variants from more than 75 providers, including Evolution Gaming, Pragmatic Play, NetEnt, Play'n GO, Microgaming, and Playtech."
  category: games
  weight: 20