feat(martin-casino): multilingual generate 46 files [en,de] [2026-07-21]
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---
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title: Privacy Policy
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linkTitle: Privacy Policy
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description: "How Martin Casino handles personal data, cookies, security, and privacy rights."
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description: "How Martin Casino handles personal data, cookies and privacy choices on our platform."
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h1: Privacy Policy
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slug: privacy-policy
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weight: 0
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weight: 50
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showInNav: false
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showInFooter: true
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footerGroup: legal
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relatedPages:
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- registration
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- deposit
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- withdrawal
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- responsible-gambling
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- about-review
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- "{{< relref \"responsible-gambling.md\" >}}"
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- "{{< relref \"faq.md\" >}}"
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- "{{< relref \"about-review.md\" >}}"
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schemaType: none
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translationKey: legal-privacy-policy
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date: 2026-07-21
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@@ -23,108 +21,81 @@ hideCta: true
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## Privacy Policy
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This Privacy Policy explains how Martin Casino processes personal data when players use our platform, contact our team, register an account, make deposits or withdrawals, or otherwise interact with our services.
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Martin Casino is operated by Thorne Media Ltd and licensed by the Malta Gaming Authority under licence number MGA/XXX/XXXX. We publish this notice for players who use our services in English and German markets through our supported platform experience.
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This Privacy Policy explains how we handle personal data when players use Martin Casino, our services and our website. We are committed to protecting privacy, keeping our platform secure and giving players clear control over their account activity.
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### Who we are
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For data protection purposes, Thorne Media Ltd acts as the controller for personal data processed in connection with Martin Casino services. If you have a privacy question, you can contact us at `hello@luckythorne.example`.
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Martin Casino is operated by Thorne Media Ltd, under licence from the Malta Gaming Authority, licence number `MGA/XXX/XXXX`. Our platform is designed for players in the United Kingdom and Germany, with support for GBP and EUR. You can contact us at `hello@luckythorne.example`.
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Our platform is intended for adults only. You must be at least 18 years old to use our services.
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### Personal data we collect
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### Data we process
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We collect information that is necessary to run our services, maintain player accounts, support secure payments and meet legal obligations. This may include:
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We process the personal data needed to provide and secure our services, operate player accounts, and meet legal and regulatory obligations. Depending on how you use our platform, this may include:
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- account registration details
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- identity and age verification data
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- contact details
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- payment and withdrawal information
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- device, browser and usage data
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- communication records with our support team
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- cookie and session data
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- gameplay, security and account-control records
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- account and profile details you provide during registration and account management
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- contact information used to communicate with you
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- identity and verification information used for KYC and compliance checks
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- transaction and payment-related information linked to deposits and withdrawals
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- technical and device data generated when you access our website or services
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- support messages and complaint records
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- security and fraud-prevention data
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- cookie and similar technology data collected when you browse our site
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We may also process information that players provide when they use account controls such as deposit limits, loss limits, wager limits, session limits, time-out tools and self-exclusion.
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### How we collect data
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We collect data directly from you when you register, log in, contact support, complete verification, or use our services. We also collect information automatically from your device, browser, and activity on our platform through cookies and similar technologies. Where necessary, we may receive data from service providers that help us operate, secure, or verify our services.
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### Why we use personal data
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### How we use personal data
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We use personal data to:
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- create and manage player accounts
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- verify identity, age, and eligibility
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- provide access to gaming and account features
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- process deposits, withdrawals, and related account activity
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- manage customer support and complaint handling
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- prevent fraud, misuse, and account abuse
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- meet legal, regulatory, licensing, and record-keeping obligations
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- maintain site performance, security, and technical reliability
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- analyse and improve our services
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We process personal data only where it is needed to run our platform, meet our obligations, or protect the integrity and safety of our services and players.
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### Legal bases
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Where the GDPR and related privacy laws apply, we process personal data on one or more of the following bases:
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- performance of a contract when we provide account and platform services
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- compliance with legal obligations when we must verify identity, meet licensing requirements, or keep records
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- legitimate interests when we operate, secure, improve, and protect our services
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- consent where we rely on it for cookies or similar technologies that are not strictly necessary
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### Sharing personal data
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We may share personal data with trusted third parties that support the operation of our platform, including payment, verification, security, hosting, analytics, and customer service providers. We may also share data where required by law, regulation, licence conditions, or an official request from a competent authority.
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When we share data, we do so only to the extent needed for the relevant purpose and subject to appropriate safeguards.
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### International transfers
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Some service providers may process data outside your country of residence. When that happens, we use appropriate safeguards to support the lawful transfer and protection of personal data.
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### Retention
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We keep personal data only for as long as needed for the purposes described in this policy, including account administration, legal compliance, regulatory requirements, dispute handling, and security. When data is no longer required, we delete it or anonymise it in line with our internal retention practices and applicable obligations.
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### Security
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We use technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure. These measures are intended to support the security of account data, payment activity, verification records, and communications on our platform.
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- provide access to slots, live casino content and account controls
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- process deposits and withdrawals
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- verify identity and age
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- protect our platform against fraud, abuse and unauthorised access
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- operate security features, including SSL protection
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- communicate with players about account, service and compliance matters
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- support responsible gambling tools and safer-play measures
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- maintain records required by our licence and applicable law
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### Cookies and similar technologies
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We use cookies and similar technologies to operate our website, remember preferences, understand usage, improve performance, and support security and consent management. Some technologies are essential for the site to function. Others help us analyse traffic or tailor the experience.
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We use cookies and similar technologies to keep the site working, remember preferences, manage sessions, measure performance and help us understand how our platform is used. Some cookies are necessary for core site functions, while others support analytics or improvement of the player experience.
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You can manage cookie preferences through your browser settings and any on-site controls we provide. If you disable certain cookies, parts of the service may not work as intended.
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Players can manage cookies through their browser settings. Limiting cookies may affect the way some features work, including login sessions and certain account functions.
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For more detail, see our [Cookie Policy]({{< relref "cookie-policy.md" >}}).
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### Legal basis and data retention
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### Your rights
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We process personal data only where we have a lawful basis to do so. The exact legal basis depends on the context of the processing, including account operation, compliance, security, service delivery and communications. We retain personal data for as long as necessary to provide our services, satisfy regulatory duties and protect our legitimate business interests.
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Subject to applicable law, you may have rights to:
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When retention periods differ by category, we apply the relevant schedule based on the type of data, the purpose of processing and any legal requirement that applies.
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- request access to personal data
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- request correction of inaccurate data
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- request deletion of personal data
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- request restriction of processing
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- object to processing based on legitimate interests
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- request data portability where applicable
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- withdraw consent where processing is based on consent
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### Sharing personal data
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If you want to exercise a privacy right, contact us at `hello@luckythorne.example`. We may need to verify your identity before responding.
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We may share personal data with trusted service providers that help us operate the platform, process payments, maintain security, deliver communications or support compliance tasks. We may also share information where required by law, regulation, licence conditions or a valid request from an authority.
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### Complaints
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Where personal data is transferred outside the player’s country, we use appropriate safeguards required for that transfer. The specific safeguards depend on the destination and the nature of the transfer.
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If you are concerned about how we handle personal data, please contact us first so we can review the matter. You may also have the right to contact your local data protection authority.
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### Security
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We use technical and organisational safeguards designed to protect personal data against unauthorised access, alteration, disclosure or loss. Our platform uses SSL to help secure data in transit, and we also apply access controls and platform security measures appropriate to the services we provide.
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No method of transmission or storage is completely risk-free, but we work to reduce those risks through layered security and account-control tools.
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### Player rights and choices
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Depending on applicable law, players may have rights to access, correct, delete or restrict the use of their personal data, and to object to certain processing. Players may also have rights related to portability or withdrawal of consent where consent is the relevant lawful basis.
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Players can manage key account settings and safer-play controls directly within their account, including deposit, loss, wager and session limits, time-out and self-exclusion features.
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### Children and age restriction
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Martin Casino is intended only for adults aged 18 and over. We do not knowingly offer services to minors, and we take age verification seriously as part of our compliance and responsible-gambling approach.
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### Changes to this policy
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We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or privacy practices. The updated version applies from the date shown on this page.
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We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations or operational practices. The most recent version will apply from the date shown above.
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### Contact
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### Contact us
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For privacy questions, data rights requests, or further information, contact Thorne Media Ltd at `hello@luckythorne.example`.
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If you have questions about this Privacy Policy or our handling of personal data, contact us at `hello@luckythorne.example`.
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We recommend reviewing our [About page]({{< relref "about-review.md" >}}) for platform context and our [Responsible Gambling page]({{< relref "responsible-gambling.md" >}}) for player safety information.
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For player support and account access, see [registration]({{< relref "registration.md" >}}) and [login]({{< relref "login.md" >}}). For safer-play information, visit [responsible gambling]({{< relref "responsible-gambling.md" >}}).
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