feat(lizaro-casino): generate from admin brief 62 files [en,de,fr] [2026-07-24]

repo/lizaro-casino/data/faq.yaml

@@ -0,0 +1,100 @@
+- question: "Who operates Lizaro Casino and under what licence?"
+  answer: "Lizaro Casino is an offshore online gambling platform managed by an international operator. We operate under a Costa Rica regulatory licence, which authorises our global gambling services."
+  category: "Operator & Licence"
+  weight: 1
+
+- question: "Which countries and players does Lizaro Casino accept?"
+  answer: "We function as an international casino and accept players across multiple regions, including European markets and Canada. Registration is only open to adults aged 18 and over."
+  category: "Operator & Licence"
+  weight: 2
+
+- question: "Does Lizaro Casino participate in GamStop?"
+  answer: "Because we operate on an international offshore licence, our platform does not participate in the UK's centralized GamStop self-exclusion database. Players can instead use our own account controls to set limits and time breaks."
+  category: "Operator & Licence"
+  weight: 3
+
+- question: "What is the minimum age to open an account?"
+  answer: You must be at least 18 years old to register and play at Lizaro Casino. We require your date of birth during sign-up as part of standard account creation.
+  category: "Operator & Licence"
+  weight: 4
+
+- question: "How do I register an account at Lizaro Casino?"
+  answer: "Basic registration requires standard profile details such as your name, email and age. We do not force document uploads during initial sign-up, so you can create your account and start exploring quickly."
+  category: "Registration & Login"
+  weight: 5
+
+- question: "Do I need to upload documents when I sign up?"
+  answer: "No. Initial registration only asks for standard profile creation details and does not require document uploads. Full verification is only requested later, before your first withdrawal."
+  category: "Registration & Login"
+  weight: 6
+
+- question: "What is the Lizaro Casino welcome bonus?"
+  answer: "New registrants can claim a 250% match bonus up to €/£3,000 plus 350 Free Spins, distributed across the first four deposits. A minimum transfer of €/£20 is required to trigger each tier."
+  category: "Bonuses & Wagering"
+  weight: 7
+
+- question: "What are the wagering requirements on the welcome bonus?"
+  answer: The combined deposit and bonus amount must be wagered 35x within a strict 10-day time limit before the funds convert to withdrawable cash.
+  category: "Bonuses & Wagering"
+  weight: 8
+
+- question: "Is there a separate sports bonus?"
+  answer: "Yes. We offer a separate 100% sports bonus up to €300, carrying a 6x rollover on both the deposit and the bonus amount."
+  category: "Bonuses & Wagering"
+  weight: 9
+
+- question: "Are any payment methods excluded from the welcome bonus?"
+  answer: "Yes. Deposits initiated via Skrill or Neteller are explicitly excluded from welcome bonus activation, so choose an eligible method if you want to claim the offer."
+  category: "Bonuses & Wagering"
+  weight: 10
+
+- question: "Which deposit methods and currencies does Lizaro Casino support?"
+  answer: "We support Visa and Mastercard cards, e-wallets such as Skrill and MiFinity, banking options including Revolut, Zimpler and various local Nordic solutions, and cryptocurrencies including Bitcoin, Ethereum, Tether, Litecoin and XRP. Payments are processed in Euros, British Pounds, Canadian Dollars and major global digital assets."
+  category: "Deposits & Currencies"
+  weight: 11
+
+- question: "How fast are withdrawals processed?"
+  answer: "Payout speeds depend heavily on your selected banking channel, with crypto options usually registering as the fastest. Choosing a digital asset is typically the quickest way to receive your funds."
+  category: "Withdrawals & KYC"
+  weight: 12
+
+- question: "Is there a maximum withdrawal limit?"
+  answer: "Maximum withdrawal limits are strictly dictated by your current tier within our loyalty system. As you progress through the tiers, your payout caps can improve."
+  category: "Withdrawals & KYC"
+  weight: 13
+
+- question: "What KYC documents do I need before withdrawing?"
+  answer: "Full KYC document submission is mandatory before your first withdrawal is approved. We require a government photo ID, proof of address and payment ownership verification."
+  category: "Withdrawals & KYC"
+  weight: 14
+
+- question: "What games and providers are available?"
+  answer: "Our lobby hosts over 10,000 slot titles alongside live dealer lobbies, virtual tables, mini-games and a full sports betting section. Core software is supplied by tier-one providers including Pragmatic Play, Hacksaw Gaming, Novomatic and Yggdrasil Gaming."
+  category: "Games & Providers"
+  weight: 15
+
+- question: "Does Lizaro Casino offer live dealer games?"
+  answer: "Yes. Alongside instant-play slots, we feature live roulette, interactive blackjack, classic baccarat and live dealer game shows for a real-time casino experience."
+  category: "Games & Providers"
+  weight: 16
+
+- question: "Are the games fair?"
+  answer: "Our games are supplied by major studios that undergo external, independent auditor assessments to verify random number generation (RNG), helping ensure fair outcomes."
+  category: "Games & Providers"
+  weight: 17
+
+- question: "Can I play on my mobile device?"
+  answer: "Yes. We operate as a mobile-optimized website accessible directly through default smartphone and tablet browsers on iOS and Android, with no dedicated app store download required."
+  category: "Mobile & Support"
+  weight: 18
+
+- question: "How do I contact Lizaro Casino support?"
+  answer: "Real-time support is available through our on-site chat portal 24 hours a day, 7 days a week. You can also reach us by email at support@lizaro.com for standard inquiries or complex account disputes."
+  category: "Mobile & Support"
+  weight: 19
+
+- question: "How do I set deposit limits or take a break?"
+  answer: "Account limitations such as deposit caps or individual time breaks can be requested directly or adjusted internally through your account settings page, giving you control over your play at any time."
+  category: Responsible Play
+  weight: 20
+