feat(ilyacasino): multilingual generate 48 files [en,de] [2026-07-16]

repo/ilyacasino/data/faq.yaml

@@ -1,65 +1,60 @@
-- question: "How do I create an account at ilyaCasino?"
-  answer: "Open the registration page, enter your personal and contact details, choose your login credentials and confirm you are of legal age and resident in an eligible country. You will usually verify your email address before the account is fully active. You must be at least 18 to register."
+- question: "How do I create an ilyaCasino account?"
+  answer: "Choose the sign-up option, then enter your personal details, a valid email address and a password. You will need to confirm you are 18 or over and accept the terms and confirm your email before you can deposit. See our registration guide for a step-by-step walkthrough."
   category: Account
   weight: 10
 
-- question: "I have forgotten my password. How do I reset it?"
-  answer: "Select the 'forgotten password' link on the login screen and enter the email address linked to your account. A reset link is sent to that inbox; follow it to set a new password. If the email does not arrive, check your spam folder before contacting support."
+- question: "I forgot my password. How do I reset it?"
+  answer: "Select the password reset link on the login screen and enter the email address tied to your account. You will receive instructions to set a new password. If the message does not arrive, check your spam folder or contact support at hello@luckythorne.example."
   category: Account
   weight: 20
 
 - question: "Why is my account locked, and how do I unlock it?"
-  answer: "Accounts can be locked for security reasons, such as repeated incorrect logins, or while identity checks are completed. Contact the support team, who will confirm what is needed to restore access. For your protection, staff will never ask for your full password."
+  answer: "Accounts can be temporarily locked after repeated failed login attempts, for security checks, or when identity verification is outstanding. Contact support at hello@luckythorne.example to confirm the reason and the steps needed to restore access."
   category: Account
   weight: 30
 
-- question: "How do I update my personal details?"
-  answer: "Most details, such as your address or phone number, can be edited in the account settings area once you are logged in. Some changes, including your name or date of birth, may require verification documents so the operator can keep records accurate and compliant."
-  category: Account
+- question: "What is the minimum deposit at ilyaCasino?"
+  answer: "Minimum deposit amounts depend on the payment method you choose and can change over time. The exact figure is shown at the cashier when you deposit, so check there for the current amount before confirming your transaction."
+  category: Payments
   weight: 40
 
-- question: "What is the minimum deposit?"
-  answer: "Minimum deposit amounts depend on the payment method you choose and are set by the operator. The current figures are shown on the deposit page at the time you pay, so check there before funding your account. Only deposit money you can comfortably afford."
+- question: "How long do withdrawals take?"
+  answer: "Withdrawal times vary by method and may include a processing period before the funds leave the operator, plus any time your bank or provider needs to post the payment. Identity verification must be complete first. Check the cashier or withdrawal page for the current expected timeframes."
   category: Payments
   weight: 50
 
-- question: "How long do withdrawals take?"
-  answer: "Withdrawal times vary by method: e-wallets are typically faster than bank transfers or cards. Payouts are also subject to a review period and, where needed, identity verification. Refer to the withdrawal page for the timeframes that apply to your chosen option."
+- question: "What documents do I need for KYC verification?"
+  answer: "Know Your Customer checks are a standard regulatory requirement. Operators typically ask for proof of identity, such as a passport or national ID, and proof of address, such as a recent utility bill or bank statement. Additional documents may be requested to confirm a payment method."
   category: Payments
   weight: 60
 
-- question: "What documents do I need for KYC verification?"
-  answer: "Know Your Customer checks usually require proof of identity (such as a passport or national ID), proof of address (such as a recent utility bill or bank statement) and sometimes proof of your payment method. Completing this early helps avoid delays when you withdraw."
+- question: "Does ilyaCasino charge fees on deposits or withdrawals?"
+  answer: Any fees depend on the payment method and are set out at the cashier and in the terms. Your own bank or e-wallet provider may also apply charges. Review the details for your chosen method before transacting so there are no surprises.
   category: Payments
   weight: 70
 
-- question: "Are there any fees on deposits or withdrawals?"
-  answer: "Any fees depend on the payment method and your bank or wallet provider rather than being a fixed casino charge. Check the deposit and withdrawal pages, and your own provider's terms, so you know the full cost before you transact."
-  category: Payments
+- question: "What is the welcome bonus and how do I claim it?"
+  answer: "Any welcome offer, along with its exact value and how to opt in, is published on the operator's promotions page and governed by its own terms. Read those terms in full before claiming, as bonus availability can vary by region. T&Cs apply; verify the current offer on the operator's site."
+  category: Bonuses
   weight: 80
 
-- question: "How does the welcome bonus work?"
-  answer: "A welcome bonus is an optional promotion for new players that may add funds or extras to a qualifying deposit. Bonuses come with conditions, so read the full terms before opting in. T&Cs apply, and you should verify the current offer on the operator's site."
+- question: "What does wagering requirement mean?"
+  answer: "A wagering requirement is the number of times you must play through a bonus (and sometimes a deposit) before related winnings can be withdrawn. For example, a bonus with a stated multiple must be staked that many times. The exact multiple and eligible games are set in each promotion's terms. T&Cs apply; verify on the operator's site."
   category: Bonuses
   weight: 90
 
-- question: "What does wagering requirement mean?"
-  answer: "A wagering requirement is the number of times you must play through a bonus (and sometimes the linked deposit) before related winnings can be withdrawn. Requirements, eligible games and time limits are set in each promotion's terms. T&Cs apply; confirm the details before claiming."
+- question: "Can I claim more than one bonus at the same time?"
+  answer: "Usually only one active bonus is allowed at a time, and offers cannot always be combined. The specific rules are described in each promotion's terms. Check those conditions before opting in to avoid forfeiting a bonus. T&Cs apply."
   category: Bonuses
   weight: 100
 
-- question: "Can I claim more than one bonus at a time?"
-  answer: "Usually only one active bonus can be worked through at a time, and stacking offers is often restricted by the promotion terms. Read each offer's conditions to see whether it can be combined, and remember that bonuses are optional. T&Cs apply."
-  category: Bonuses
+- question: "Is ilyaCasino legal and safe to use?"
+  answer: "ilyaCasino is operated by Thorne Media Ltd and licensed by the Malta Gaming Authority under licence MGA/XXX/XXXX. Access and availability depend on the laws of your country, so it is your responsibility to confirm that online gambling is permitted where you live before you play."
+  category: General
   weight: 110
 
-- question: "Is ilyaCasino legal and safe to use?"
-  answer: "ilyaCasino is operated by Thorne Media Ltd and licensed by the Malta Gaming Authority under licence MGA/XXX/XXXX, which sets standards for fairness and player protection. You are responsible for checking that online gambling is legal where you live before you play."
+- question: "Can I set deposit limits or self-exclude?"
+  answer: "Responsible gambling tools such as deposit limits, time-outs and self-exclusion are available to help you stay in control. You can set these in your account settings or by contacting support. For more guidance and links to support services, see our responsible gambling page."
   category: General
   weight: 120
 
-- question: "Can I set deposit limits or self-exclude?"
-  answer: "Yes. Responsible gambling tools let you set deposit, loss or session limits, take a time-out or self-exclude for a chosen period. You can manage these in your account or by contacting support. See our responsible gambling page for guidance and help resources."
-  category: General
-  weight: 130
-