feat(martin-casino): generate from admin brief 44 files [en,de] [2026-07-21]

repo/martin-casino/data/faq.yaml

@@ -1,100 +1,95 @@
-- question: "What is Martin Casino?"
-  answer: "Martin Casino is our online gaming platform for players in the United Kingdom and Germany. We offer slots and live casino games, support GBP and EUR, and operate under Thorne Media Ltd with a Malta Gaming Authority licence."
-  category: operator and licence
+- question: "Who can join Martin Casino?"
+  answer: "Martin Casino is available to players in the United Kingdom and Germany, and the minimum age is 18. Players should use our platform only if they are eligible to play under local rules and can complete account verification when required."
+  category: account
   weight: 1
 
-- question: "Which markets do we serve?"
-  answer: We serve players in the United Kingdom and Germany.
-  category: markets
+- question: "Which licence does Martin Casino operate under?"
+  answer: Martin Casino is operated by Thorne Media Ltd and licensed by the Malta Gaming Authority under licence MGA/XXX/XXXX. That licence gives our platform a formal regulatory basis for offering casino services.
+  category: licence
   weight: 2
 
-- question: "Which currencies can players use?"
-  answer: Players can use GBP and EUR on our platform.
-  category: payments and currencies
+- question: "What currencies can I use on the platform?"
+  answer: "We support GBP and EUR, so players in our target markets can use the currency that best fits their account and payment setup."
+  category: account
   weight: 3
 
-- question: "What licence do we operate under?"
-  answer: We operate under the Malta Gaming Authority licence MGA/XXX/XXXX through Thorne Media Ltd.
-  category: operator and licence
+- question: "How do I register an account?"
+  answer: "To register, choose the sign-up option, enter your details and complete the account creation steps shown on screen. Once your account is open, you can log in, review the welcome offer and decide whether to make a deposit."
+  category: registration
   weight: 4
 
-- question: "What is the minimum age to play?"
-  answer: Players must be 18 or over to use our platform.
-  category: age and responsible play
+- question: "I cannot log in. What should I check?"
+  answer: "If you cannot log in, first confirm that your username and password are entered correctly. If the problem continues, use the password recovery flow and then contact our support team if you still need help accessing your account."
+  category: login
   weight: 5
 
-- question: "How do I register an account?"
-  answer: "Registration is the first step to joining our platform. Players complete the sign-up process, provide the required account details and then can move on to deposit, bonus and gameplay options once eligible."
-  category: registration and login
+- question: "Can I reset my password if I forget it?"
+  answer: Yes. Use the password recovery option from the login area to set a new password and regain access to your account.
+  category: login
   weight: 6
 
-- question: "How do I log in to my account?"
-  answer: "Use your registered account details to sign in to our platform. If you cannot access your account, the usual recovery route is to use the login help flow and follow the prompts for access restoration."
-  category: registration and login
+- question: "Does Martin Casino use two-factor authentication?"
+  answer: "Two-factor authentication is not listed as a standard platform feature. For account security, keep your password private, use a secure device and contact support if you suspect any unauthorised access."
+  category: security
   weight: 7
 
-- question: "What welcome bonus do we offer?"
-  answer: "Our primary welcome bonus is up to $400 plus 150 free spins, with 35x wagering and a $20 minimum deposit."
+- question: "What is the welcome bonus?"
+  answer: "Our primary welcome bonus is up to $400 plus 150 free spins. It requires a $20 minimum deposit and carries 35x wagering, so players should review the terms before claiming it."
   category: bonuses
   weight: 8
 
-- question: "Does the welcome bonus have wagering requirements?"
-  answer: Yes. The welcome bonus has 35x wagering.
+- question: "What does 35x wagering mean?"
+  answer: 35x wagering means the bonus amount or qualifying bonus funds must be played through 35 times before withdrawal conditions tied to the offer are completed. Players should always check how bonus wagering applies before they opt in.
   category: bonuses
   weight: 9
 
-- question: "What is the minimum deposit for the welcome bonus?"
-  answer: The minimum deposit for the welcome bonus is $20.
+- question: "Is there a maximum bet while using the welcome bonus?"
+  answer: "A maximum bet limit is not listed in the supplied bonus terms, so players should rely on the offer terms shown in their account before placing bonus-funded wagers."
   category: bonuses
   weight: 10
 
-- question: "Which deposit methods do we support?"
-  answer: "We support Visa, Mastercard and Skrill for deposits."
-  category: payments and currencies
+- question: "How long does the welcome bonus last?"
+  answer: "An expiry period is not listed for the welcome bonus, so players should review the bonus terms in their account when they claim it and use it promptly once activated."
+  category: bonuses
   weight: 11
 
-- question: "What are the deposit minimums and fees?"
-  answer: "Visa, Mastercard and Skrill deposits start at $10, are processed instantly and have no fees."
-  category: payments and currencies
+- question: "Which deposit methods do you accept?"
+  answer: "We accept Visa, Mastercard and Skrill for deposits. Each listed deposit method starts at $10, processes instantly and has no fees."
+  category: payments
   weight: 12
 
 - question: "How long do withdrawals take?"
-  answer: Visa and Skrill withdrawals are processed within 1–3 business days after approval.
-  category: withdrawals and verification
+  answer: "Withdrawals via Visa and Skrill are processed within 1 to 3 business days after approval. The approval step can affect the overall timeline, so players should allow time for review before expecting funds."
+  category: payments
   weight: 13
 
-- question: "Why is my withdrawal pending?"
-  answer: A pending withdrawal usually means the request is still being reviewed or waiting for approval before release.
-  category: withdrawals and verification
+- question: "What documents can be required for KYC?"
+  answer: KYC can require a passport or national ID and proof of address. Source-of-funds checks may also apply where additional review is needed.
+  category: verification
   weight: 14
 
-- question: "What KYC documents may be required?"
-  answer: "KYC can require a passport or national ID and proof of address, and source-of-funds checks may also apply."
-  category: withdrawals and verification
+- question: "What games and providers are available?"
+  answer: "Our game catalogue focuses on slots and live casino. Featured providers include Pragmatic Play, Play'n GO, Evolution and NetEnt, and a notable slot is Gates of Olympus by Pragmatic Play with 96.5% RTP, high volatility, tumbling wins and multiplier orbs up to 500x."
+  category: games
   weight: 15
 
-- question: "What games and providers do we feature?"
-  answer: "Our platform features slots and live casino games from Pragmatic Play, Play'n GO, Evolution and NetEnt."
-  category: games and providers
+- question: "Can I play Martin Casino on mobile?"
+  answer: "Yes. Our platform uses responsive mobile browser access, so you can play on a phone or tablet without downloading a native Android or iOS app."
+  category: mobile
   weight: 16
 
-- question: "Does Martin Casino have a sportsbook?"
-  answer: No. Our platform does not include a sportsbook.
-  category: games and providers
+- question: "How can I contact support?"
+  answer: "Our support team is available by live chat and email every day from 08:00 to 24:00. If you need help with login, payments or account checks, contact us through one of those channels."
+  category: support
   weight: 17
 
-- question: "Is there a mobile app?"
-  answer: "We offer responsive mobile browser access, but we do not have a native Android or iOS app."
-  category: mobile and app
+- question: "Does Martin Casino offer a sportsbook?"
+  answer: "No. Martin Casino does not offer a sportsbook, so our platform focuses on casino content such as slots and live casino games."
+  category: products
   weight: 18
 
-- question: "How can I contact support?"
-  answer: "Support is available by live chat and email every day from 08:00 to 24:00."
-  category: support
+- question: "What responsible-gambling tools are available?"
+  answer: "We provide deposit limits, loss limits, wager limits, session limits, reality checks, time-outs and self-exclusion tools. These options help players manage their play in a way that suits their own limits."
+  category: responsible gambling
   weight: 19
 
-- question: "What responsible-gambling tools do we provide?"
-  answer: "We provide deposit limits, loss limits, wager limits, session limits, reality checks, time-outs and self-exclusion."
-  category: responsible gambling
-  weight: 20
-