feat(martin-casino): generate from admin brief 44 files [en,de] [2026-07-21]
Build & Deploy Brands / build-and-deploy (push) Successful in 34s
Build & Deploy Brands / build-and-deploy (push) Successful in 34s
This commit is contained in:
@@ -1,10 +1,10 @@
|
||||
---
|
||||
title: "Martin Casino Privacy Policy"
|
||||
title: "Privacy Policy"
|
||||
linkTitle: Privacy Policy
|
||||
description: "How we collect, use and protect personal data at Martin Casino."
|
||||
description: "How we collect, use, protect and share personal data on Martin Casino."
|
||||
h1: Privacy Policy
|
||||
slug: privacy-policy
|
||||
weight: 1
|
||||
weight: 0
|
||||
showInNav: false
|
||||
showInFooter: true
|
||||
footerGroup: legal
|
||||
@@ -21,133 +21,127 @@ hideCta: true
|
||||
|
||||
## Privacy Policy
|
||||
|
||||
This Privacy Policy explains how we collect, use, share and protect personal data when players use Martin Casino. It applies to our website, account services, game access, promotions, payments, support channels and any related communications.
|
||||
This Privacy Policy explains how we handle personal data when you use Martin Casino. We operate the platform for players in the United Kingdom and Germany, and we want our privacy practices to be clear, practical and easy to understand.
|
||||
|
||||
By using our platform, you acknowledge that we process personal data in line with this policy and applicable law. If you do not agree with any part of it, you should stop using our services.
|
||||
By using our services, you interact with our website, account tools, game lobby, cashier functions, support channels and responsible-play features. We only process personal data for the purposes that are needed to run the platform, meet legal and regulatory obligations, keep accounts secure and provide support to our players.
|
||||
|
||||
## Who We Are
|
||||
### Who we are
|
||||
|
||||
Martin Casino is operated by Thorne Media Ltd and licensed by the Malta Gaming Authority under licence MGA/XXX/XXXX. We operate for players in the United Kingdom and Germany and support GBP and EUR.
|
||||
Martin Casino is operated by Thorne Media Ltd and licensed by the Malta Gaming Authority under licence MGA/XXX/XXXX. We act as the data controller for the personal data we collect in connection with the operation of our platform, unless a specific service requires another arrangement under applicable law or contractual setup.
|
||||
|
||||
For privacy purposes, we act as the controller of the personal data we process in connection with our services.
|
||||
Our services are designed for adult players only. You must be 18 or older to use the platform.
|
||||
|
||||
## What We Collect
|
||||
### What data we collect
|
||||
|
||||
We may collect the following categories of personal data when you use our platform:
|
||||
We collect personal data that you provide directly, data generated when you use the platform, and data we receive as part of our operational, security and compliance processes.
|
||||
|
||||
- Account and contact details, such as your name, email address, date of birth, country, language and communication preferences.
|
||||
- Verification data, including passport or national ID details, proof of address and any source-of-funds information we may need to review.
|
||||
- Transaction data, such as deposit and withdrawal information, payment method details and related cashier activity.
|
||||
- Device and usage data, including IP address, browser information, session activity, mobile access data and security logs.
|
||||
- Support communications, including live chat and email correspondence.
|
||||
- Responsible-gambling data, including limits, reality check settings, time-outs and self-exclusion preferences.
|
||||
This can include:
|
||||
|
||||
## Why We Use Personal Data
|
||||
- account and profile details you submit when creating or managing an account
|
||||
- contact information used for communication and support
|
||||
- verification information used for KYC checks, including passport or national ID and proof of address
|
||||
- source-of-funds information where checks may apply
|
||||
- transaction information connected to deposits, withdrawals and cashier activity
|
||||
- technical and device information generated through your use of the website
|
||||
- gameplay and account activity needed to operate the platform and maintain records
|
||||
- communications with our support team by live chat or email
|
||||
- responsible-gambling settings such as deposit limits, loss limits, wager limits, session limits, reality checks, time-outs and self-exclusion
|
||||
|
||||
We use personal data to operate our services and to manage our relationship with players. This includes:
|
||||
### How we use data
|
||||
|
||||
- Creating and administering accounts.
|
||||
- Processing deposits, withdrawals and payment checks.
|
||||
- Verifying identity and carrying out KYC checks.
|
||||
- Meeting our legal, regulatory and licence obligations.
|
||||
- Detecting, preventing and investigating fraud, abuse and other misuse.
|
||||
- Providing customer support.
|
||||
- Managing bonuses, promotions and service communications.
|
||||
- Applying responsible-gambling tools and safety measures.
|
||||
- Improving platform performance, security and user experience.
|
||||
We use personal data to operate the account you hold with us, provide access to games and platform features, process deposits and withdrawals, deliver customer support, meet verification duties and maintain platform security.
|
||||
|
||||
## Legal Basis
|
||||
We also use data to:
|
||||
|
||||
We only rely on legal bases that apply to the specific processing activity. These may include legal obligation, contract performance, legitimate interests and consent where required.
|
||||
- manage registration, login and account access
|
||||
- support payment handling through methods such as Visa, Mastercard and Skrill
|
||||
- carry out identity and age checks
|
||||
- apply anti-fraud, security and abuse-prevention controls
|
||||
- maintain records needed for legal, regulatory and audit purposes
|
||||
- manage responsible-gambling tools and account restrictions
|
||||
- respond to enquiries and service requests
|
||||
- improve the reliability, performance and usability of our platform
|
||||
|
||||
[PLACEHOLDER: precise administrator field needed]
|
||||
We do not present a sportsbook, and our platform is focused on slots and live casino content.
|
||||
|
||||
## KYC and Verification
|
||||
### Legal basis and lawful processing
|
||||
|
||||
We may ask players to provide a passport or national ID and proof of address. Source-of-funds checks may also apply. Verification may be required before withdrawals, during compliance reviews or whenever we need to confirm account ownership or transaction legitimacy.
|
||||
Where applicable law requires us to identify a lawful basis, we process personal data on the basis that is appropriate to the specific activity. Typical processing may be necessary to perform our agreement with you, to comply with legal obligations, to pursue legitimate interests in operating and protecting the platform, or on another basis permitted by law.
|
||||
|
||||
We may pause some account features while checks are pending. This helps us protect players, uphold our licence obligations and reduce the risk of fraud or misuse.
|
||||
For any processing that requires a specific legal basis or notice under applicable law, we apply the relevant basis for the relevant purpose. Where legal requirements differ between jurisdictions, we follow the rules that apply to the service and the player relationship in the relevant market.
|
||||
|
||||
## Payments and Financial Data
|
||||
### Verification and compliance
|
||||
|
||||
We support Visa, Mastercard and Skrill for deposits. Deposits start at $10 and are instant, with no fees stated for those methods. Withdrawals are available to Visa and Skrill and are processed within 1–3 business days after approval.
|
||||
To protect our players and comply with regulatory expectations, we may request verification documents and supporting information. KYC may require a passport or national ID and proof of address. Source-of-funds checks may apply where needed.
|
||||
|
||||
We process payment information only to the extent needed to run the cashier, complete transactions, detect fraud, meet financial controls and support account integrity.
|
||||
These checks help us confirm identity, age, eligibility, payment details and account integrity. They also support anti-money-laundering and fraud-prevention controls. If additional review is required, access to account features or withdrawals may be delayed until checks are complete.
|
||||
|
||||
## Sharing Personal Data
|
||||
### Payments and transaction data
|
||||
|
||||
We may share personal data with service providers and other third parties that help us run the platform, verify identity, process payments, maintain security, provide support, host infrastructure, deliver communications or meet regulatory duties.
|
||||
We support deposits through Visa, Mastercard and Skrill, with deposits starting from $10 and processed instantly, with no fees on the payment methods listed for deposits. Withdrawals are supported through Visa and Skrill and are processed within 1-3 business days after approval.
|
||||
|
||||
[PLACEHOLDER: precise administrator field needed]
|
||||
We retain transaction-related data for the purposes needed to process payments, maintain records, detect suspicious activity and meet legal and financial compliance requirements.
|
||||
|
||||
We may also disclose data where required by law, licence conditions, court order, regulator request or to protect our rights, our platform, our players or the integrity of our services.
|
||||
### Cookies and similar technologies
|
||||
|
||||
## International Transfers
|
||||
We use cookies and similar technologies to operate the website, keep sessions stable, remember preferences, improve performance and support security features. Some cookies are essential for core site functions, while others help us understand how the platform is used.
|
||||
|
||||
Where personal data is transferred outside the country in which it was collected, we take appropriate steps to protect it and to support lawful transfer arrangements.
|
||||
Where consent is required by law, we will request it before placing non-essential cookies. You can manage cookie choices through your browser settings and any cookie controls we provide on the site. Disabling certain cookies may affect the way some features work.
|
||||
|
||||
[PLACEHOLDER: precise administrator field needed]
|
||||
### Sharing personal data
|
||||
|
||||
## Data Retention
|
||||
We share personal data only where it is needed to run the platform, provide services, meet legal obligations or protect our rights and our players.
|
||||
|
||||
We keep personal data only for as long as needed for the purposes set out in this policy, including account administration, legal and regulatory obligations, financial recordkeeping, dispute handling, fraud prevention and security review.
|
||||
This may include sharing with:
|
||||
|
||||
Retention periods depend on the type of data, the service used and the legal requirements that apply.
|
||||
- service providers that help us operate the website, support systems, verification processes or payments
|
||||
- security and fraud-prevention partners
|
||||
- regulatory, legal, tax or governmental authorities where required
|
||||
- payment-related counterparties involved in deposits or withdrawals
|
||||
- other third parties where disclosure is necessary for legitimate operational purposes or as required by law
|
||||
|
||||
[PLACEHOLDER: precise administrator field needed]
|
||||
We only share data to the extent needed for the relevant purpose. Where a third party processes data on our behalf, we expect them to apply suitable safeguards and use the data only for the service we have instructed them to provide.
|
||||
|
||||
## Security
|
||||
### International transfers
|
||||
|
||||
We use SSL encryption to help protect data in transit. We also apply operational and technical controls designed to reduce the risk of unauthorised access, misuse, alteration or loss.
|
||||
Some data processing may involve systems or service providers located outside your country of residence. Where transfers occur, we take steps intended to ensure the transfer is permitted and appropriately protected under applicable law.
|
||||
|
||||
No online system is completely risk-free, but we work to maintain a secure environment for our players and account data.
|
||||
### Data security
|
||||
|
||||
## Cookies And Tracking
|
||||
We use SSL encryption and related technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse or alteration. Security controls are applied to help safeguard account activity, payments and communications.
|
||||
|
||||
We use cookies and similar technologies to keep the site working, remember preferences, understand usage, improve performance and support account security.
|
||||
No online system can be guaranteed completely secure, but we work to maintain a strong protection framework and to respond to potential threats promptly.
|
||||
|
||||
Some cookies are necessary for essential platform functions. Others may help us analyse traffic or personalise parts of the experience.
|
||||
### Data retention
|
||||
|
||||
[PLACEHOLDER: precise administrator field needed]
|
||||
We keep personal data only for as long as it is needed for the purposes for which it was collected, including account administration, compliance, dispute handling, security monitoring and record-keeping obligations.
|
||||
|
||||
## Your Rights
|
||||
When retention is no longer required, we will delete, anonymise or securely archive data as appropriate. Specific retention periods may depend on the type of record, the service used, legal requirements and the need to resolve queries or disputes.
|
||||
|
||||
Depending on your location and applicable law, you may have rights to access, correct, delete, restrict or object to certain processing, and to receive a copy of your data in a portable format where applicable.
|
||||
### Your rights
|
||||
|
||||
You may also be able to manage marketing preferences or withdraw consent where processing is based on consent.
|
||||
Depending on where you live and the law that applies, you may have rights relating to your personal data. These can include the right to access, correct, delete or restrict certain processing, and the right to object in some circumstances.
|
||||
|
||||
If you want to exercise a right, contact us using the details in this policy. We may need to verify your identity before responding.
|
||||
You may also have the right to request portability of data you have provided, or to withdraw consent where processing is based on consent. Some rights may be limited where we need to keep information for legal, compliance or security reasons.
|
||||
|
||||
## Marketing Communications
|
||||
### Responsible gambling data
|
||||
|
||||
We may send service updates, account notices, verification reminders, safety messages and other operational communications that are necessary for the use of our platform.
|
||||
We process responsible-gambling settings and related account information so that we can support safer play. This includes deposit limits, loss limits, wager limits, session limits, reality checks, time-outs and self-exclusion.
|
||||
|
||||
Where consent or other permission is required for promotional messages, we will use it only in line with applicable law and your preferences.
|
||||
Where you activate a protection tool, we use the associated data to apply the restriction and support your account status in line with the purpose of that measure.
|
||||
|
||||
## Children And Age Restriction
|
||||
### Children and age restrictions
|
||||
|
||||
Martin Casino is for adults only. The age restriction is 18+. We do not knowingly collect personal data from anyone under the legal age for our services.
|
||||
Our services are for adults only. We do not knowingly collect personal data from anyone under 18. If we become aware that such data has been collected, we will take appropriate steps to address it.
|
||||
|
||||
If we become aware that such data has been collected, we will take appropriate steps to address it.
|
||||
### Contacting us
|
||||
|
||||
## Responsible Gambling And Safety
|
||||
You can contact our support team by live chat or email every day from 08:00 to 24:00 if you have questions about your account or our privacy practices.
|
||||
|
||||
We support deposit limits, loss limits, wager limits, session limits, reality checks, time-outs and self-exclusion. We may use relevant account data to administer these controls and protect player wellbeing.
|
||||
If you need to raise a privacy request, please use the contact route provided on the platform so we can review and handle it in line with applicable requirements.
|
||||
|
||||
If you need help managing your play, use the responsible-gambling tools available on our platform and contact support through the channels below.
|
||||
### Changes to this policy
|
||||
|
||||
## Support And Contact
|
||||
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or operational practices. The version published on our website is the current version and applies from its last updated date.
|
||||
|
||||
You can contact us by live chat or email every day from 08:00 to 24:00.
|
||||
|
||||
[PLACEHOLDER: precise administrator field needed]
|
||||
|
||||
## Changes To This Policy
|
||||
|
||||
We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, security practices or operational needs. When we do, we will publish the updated version on this page and change the lastmod date.
|
||||
|
||||
We encourage players to review this policy regularly so they stay informed about how we handle personal data.
|
||||
|
||||
## Related Pages
|
||||
|
||||
See also [our responsible gambling page]({{< relref "responsible-gambling.md" >}}), [our FAQ page]({{< relref "faq.md" >}}) and [our review page]({{< relref "about-review.md" >}}).
|
||||
We encourage players to review this page regularly so they remain informed about how we handle personal data.
|
||||
|
||||
Reference in New Issue
Block a user