feat(beef-casino): generate from admin brief 42 files [en,de] [2026-07-21]

repo/beef-casino/data/faq.yaml

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+- question: "What is Beef Casino?"
+  answer: "Beef Casino is our online gaming platform with casino games, live dealer rooms and an integrated sports betting platform. We offer a responsive browser-based experience, secure transactions and support for players in eligible markets."
+  category: general
+  weight: 1
+
+- question: "Which markets do we welcome?"
+  answer: "We welcome players from Europe, CIS and Canada, except where strict local restrictions on offshore gambling apply. Players should always make sure they are allowed to participate under their local laws before registering."
+  category: general
+  weight: 2
+
+- question: "What is the minimum age to play?"
+  answer: Players must be 18 or older to open an account and play at Beef Casino. We require all customers to meet the legal age threshold for their location.
+  category: general
+  weight: 3
+
+- question: "Which licence do we operate under?"
+  answer: We operate under a Curacao licence. This licence forms part of the regulatory framework for our platform and gaming services.
+  category: licence
+  weight: 4
+
+- question: "How do I register an account?"
+  answer: "You can register by completing the sign-up form on our platform with your personal details and account information. After that, you can log in and start using the services available to eligible players."
+  category: registration
+  weight: 5
+
+- question: "How do I log in to my account?"
+  answer: "Use your registered email address or username and your chosen password on the login page. If you enter the wrong details, check them carefully before trying again or use the account recovery options if needed."
+  category: account access
+  weight: 6
+
+- question: "What should I do if I forget my password?"
+  answer: Use the password recovery option on the login page to reset your credentials. Follow the instructions sent to your registered email address so you can regain access to your account.
+  category: account access
+  weight: 7
+
+- question: "Do you offer two-factor authentication?"
+  answer: "Two-factor authentication is not listed as a standard account feature in our current information. For account security, use a strong password and keep your login details private."
+  category: account access
+  weight: 8
+
+- question: "What is the welcome bonus?"
+  answer: "Our primary welcome bonus is the Welcome Bonus Package, which offers up to a 250% match up to €900 plus 600 Free Spins. The minimum deposit is €10, and the bonus carries 40x wagering on the cash bonus amount and 35x on free spins winnings."
+  category: bonuses
+  weight: 9
+
+- question: "Are there additional deposit bonuses?"
+  answer: "Yes. We also offer a First Deposit bonus of 125% up to €600, a Second Deposit package with 600 Free Spins, and a Third Deposit bonus of 125% up to €300."
+  category: bonuses
+  weight: 10
+
+- question: "What wagering requirements apply to the welcome bonus?"
+  answer: "The cash bonus portion is subject to 40x wagering, and free spins winnings are subject to 35x wagering. Always review the bonus conditions before claiming any offer."
+  category: bonuses
+  weight: 11
+
+- question: "What payment methods can I use?"
+  answer: "We accept Credit/Debit Cards such as Visa and Mastercard, e-wallets and cryptocurrencies for deposits. Availability can depend on your location and account conditions."
+  category: payments
+  weight: 12
+
+- question: "What currencies do we support?"
+  answer: "Our listed currency is euro, so account activity is presented in €."
+  category: payments
+  weight: 13
+
+- question: "How long do withdrawals take?"
+  answer: "Withdrawals are processed within 1 to 5 business days after approval, and the daily withdrawal limit is up to €10,000."
+  category: withdrawals
+  weight: 14
+
+- question: "Do I need verification before my first withdrawal?"
+  answer: "Yes. We require mandatory profile verification before the first withdrawal, including a photo of a passport or ID and proof of address."
+  category: verification
+  weight: 15
+
+- question: "Why is my withdrawal pending?"
+  answer: "A withdrawal can remain pending while it is being processed, reviewed or checked for verification requirements. If your account needs additional documents, complete them promptly so processing can continue."
+  category: withdrawals
+  weight: 16
+
+- question: "Which games can I play?"
+  answer: "Our catalogue includes video slots, baccarat, blackjack, craps, keno, roulette, classic table games and live dealer rooms streaming games in real time. We also offer regular in-house tournaments."
+  category: games
+  weight: 17
+
+- question: "Are your games fair and secure?"
+  answer: "Yes. Our games are certified and powered by a certified Random Number Generator, and we use advanced SSL encryption protocols to secure transactions and private information."
+  category: security
+  weight: 18
+
+- question: "Can I play on mobile?"
+  answer: "Yes. We do not offer dedicated iOS or Android apps, but our website is fully optimised for modern mobile browsers on phones and tablets."
+  category: mobile
+  weight: 19
+
+- question: "How can I contact support?"
+  answer: "Our support team is available 24/7 through live chat on the website and by email. If you need help with your account, payments or verification, contact support directly."
+  category: support
+  weight: 20
+
+- question: "Can I set limits or self-exclude?"
+  answer: Yes. Players can set deposit limits or request self-exclusion by contacting support. These tools are available to help you manage your play responsibly.
+  category: responsible gambling
+  weight: 21
+
+- question: "How do I close my account?"
+  answer: "If you want to close your account, contact support and request account closure. Our team will help you with the next steps according to your account status and platform rules."
+  category: account management
+  weight: 22
+